Hello Andy,
Thank you for contacting AVG Community Support.
We understand that you are having concern about price for renewal and new purchase and unable to reach our voice supoprt team. We apologize for the inconvenience caused to you. We'll certainly check and help you out.
When you purchase an AVG subscription, we may offer you an initial discounted price. This offer applies only to the first subscription period, after which you are charged full price. The full subscription price is provided during purchase, and you are informed in advance by email before the payment is taken. You will always receive the prebilling notification 65 days before the subscription expiration (35 days before 1st billing attempt).
If you are unhappy with the renewal price or want to purchase the subscription manually, could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with best offer for renewal.
After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you and keep us updated.
Why are AVG offering me a new years subscription at a price of £109.99 and on thier website they offer it for £79.99 for the same product? How do I get it for the cheaper price without having to cancel my current subscription. Also why is it impossible to find a customer support telephone number to talk to somone???
Hello Andy,
Thank you for contacting AVG Community Support.
We understand that you are having concern about price for renewal and new purchase and unable to reach our voice supoprt team. We apologize for the inconvenience caused to you. We'll certainly check and help you out.
When you purchase an AVG subscription, we may offer you an initial discounted price. This offer applies only to the first subscription period, after which you are charged full price. The full subscription price is provided during purchase, and you are informed in advance by email before the payment is taken. You will always receive the prebilling notification 65 days before the subscription expiration (35 days before 1st billing attempt).
If you are unhappy with the renewal price or want to purchase the subscription manually, could you please contact our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with best offer for renewal.
After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you and keep us updated.