Subscription renewal

Hi Beverley,

We acknowledge your refund request.

On checking, you have been renewed for AVG Internet Security (1 computer - 2 years) on Dec 07, 2019 for AUD 179.99.

Since the auto-renewal was enabled, you have been charged for the renewal.

I have processed full refund for the subscription. The refund amount will be credited within 5-7 business days.

I can assure that there is no active subscription under your email address registered with AVG.

Hi Beverley,

We acknowledge your refund request.

On checking, you have been renewed for AVG Internet Security (1 computer - 2 years) on Dec 07, 2019 for AUD 179.99.

Since the auto-renewal was enabled, you have been charged for the renewal.

I have processed full refund for the subscription. The refund amount will be credited within 5-7 business days.

I can assure that there is no active subscription under your email address registered with AVG.

Hi AVG, I received an email asking to renew my AVG Internet Security, I did not agree to renew.
However I see my bank account is pending $188 for this subscription. I am unable to pay this. Please give me a refund and cancel all my subscriptions from Avg.It is not that I am unhappy with you. My new device came with a security programme and I donot need two running at the same time. 
Please return my money to my account.
Thanks Beverley Watt