Subscription renewed and paid for but showing as expired!

AVG Subscription
7

Hi Steven,

We'll be glad to help you further.

On checking, you have been renewed for AVG Ultimate subscription valid till Dec 24, 2020.

AVG Ultimate is a bundled subscription of AVG Internet Security and AVG TuneUp.

It looks like the subscription might have not been activated, that's the reason you are receiving notifications.

Since we are not advised to post the activation code in public post, I have sent an email with the steps to activate AVG Internet Security and AVG TuneUp.

Please check the email and follow the steps and monitor if you receive the same notifications again.

1

Please can someone help? I have paid £79.99 two weeks ago for subscription renewal but I still get reminders and warnings that the subscription was about to expire and now has expired! 
I am now unprotected but have paid £79.99

4

Thank you Sarath, however I haven't received an e-mail with the steps to activate or the activation code? Please re-send…

5

Hi Rodney,

This isn't the experience we want you to have. 
To check the product details in your account & clarify, write back to us in your own/individual post. This will reveal your email address to us.
Thank you for your understanding in advance!

6

My bank declined your attempts to debit my account for the following reasons: 
1. Previous attempts to setup a family account were ignored by your support team. 

2. Previous attempts to remove duplications of my account were not addressed by your support team. 

3. If we can't correct my dissatisfaction, then I will start the process of finding a new company for security of my phones and computers.
I have tried to resolve this issue with AVG for the pass four or five years. I've had it with your less than satisfactory responses. 

Rodney Alton Davis 
3013051036

2

We're glad to help  you with this, Steve. The email sent from our end might land in your junk/spam folder. Please check them as well. However, we've resent the email.

3

Hi Steven,

We'll be glad to help you further.

On checking, you have been renewed for AVG Ultimate subscription valid till Dec 24, 2020.

AVG Ultimate is a bundled subscription of AVG Internet Security and AVG TuneUp.

It looks like the subscription might have not been activated, that's the reason you are receiving notifications.

Since we are not advised to post the activation code in public post, I have sent an email with the steps to activate AVG Internet Security and AVG TuneUp.

Please check the email and follow the steps and monitor if you receive the same notifications again.