I just created a survey using the free version of survey gizmo. When I went to test my survey AVG came back with the message that it aborted the connection on www.mysurveygizmo.com because it was infected w URL:Phishing.
I went into the settings on AGV and tried to get it to exclude this website as it is a trusted site, but it still came back with this message.
I did try the link to my survey on the IPad and it worked which makes me also think it's a problem with AGV. Can you help me? Thanks
I have to say this is very annoying as I'd like to send out my survey. There shouldn't be anything wrong with it.
Nanci, we realize the situation and if you would like to submit the survey now, then please disable AVG Internet Security as mentioned in this article and proceed further.
To assist further in adding the URL to exceptions, we request you to get connected with our additional support for which an email instruction has been sent.
If the email is not found in inbox do check in spam and junk folders.
Thank you.
Thank you for that, Nanci.
I request you to ignore the link provided earlier and use this https://www.avg.com/false-positive-file-form link to submit the URL for analysis.
I have also updated this link on my previous post.
Please add this https://www.mysurveygizmo.com/ URL to the exceptions and try accessing the website.
Keep us posted.