Carlos, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep whole conversation in one question/thread to speed up resolution. See your other posting (https://support.avg.com/answers?id=906b0000000DWlZAAW).
AVG Guru
Good morning,
A couple of days ago I used AVG's online form to subscribe to a full year AVG Tune Up. I entered all my information, even my VISA credit card number.
So far I have not received any confirmation email from AVG and I keep getting a message saying that "mi período de prueba a Tune Up ha caducado y estoy sin protección" (the trial Tune Up period has expired and my system is without protection). When I go to AVG My Account, it shows that I do not have a subscription.
Is there any chance you guys can clarify what may be going on? Please note I will ask my credit card company to reject any payment made to AVG should I not receive prompt clarification of the situation.
Thank you very much for your time and help.
Carlos, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep whole conversation in one question/thread to speed up resolution. See your other posting (https://support.avg.com/answers?id=906b0000000DWlZAAW).
AVG Guru