Sync from g drive to restored avg vault after avg vault pin regognition failure. have completed procedure outlined by mike, but some files on g drive do not sync to agv vault

Jim, Have you tried contacting the AVG for Android team directly through AVG >> Settings >> Help >> Contact us?. Also have a look @ this new form link (http://support.avg.com/support_contact_form) to get email support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond but please bear in mind that this assistance may not now be available until @ least the 2nd January 2015. See the 'Happy Holidays' banner @ the top of this webpage.
AVG Guru

Following an avg pin recognition failure i have restored avg vault access on my device, but previously synced files on g drive do not sync bsck to avg vault on my device.  So I have encrypted files on g drive which I cannot read or sync back to device.  Any advice welcome  thanks, Jim

Jim, Have you tried contacting the AVG for Android team directly through AVG >> Settings >> Help >> Contact us?. Also have a look @ this new form link (http://support.avg.com/support_contact_form) to get email support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep.. (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond but please bear in mind that this assistance may not now be available until @ least the 2nd January 2015. See the 'Happy Holidays' banner @ the top of this webpage.
AVG Guru