Taking renwel for no reason

Hi Ronan, 

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

you have taken renewal for a subscirption cancelled and i tried cancelling my other one and it would like my money back as you have no right to take the renewal please cancel everythin and return my money

Hi Ronan, 

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.