The ability to add exceptions in Russia

AVG Protection
3

Hello Vlad,
Thank you for reaching AVG Community Support Forum.
We understand your concern regarding accessing the interface. 
We regret to inform you that it is not possible to add exceptions without opening the interface. If the interface is not working, we request you to try repairing the application and check futher. For step by step instructions, please refer the below article:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repairing+antivirus&supportType=home)
Please feel free to contact us again if you need anything else.
Thank you for understanding! 

1

Hello, I'm from Russia, I don't have the ability to open the interface of the Avast or AVG program. Is it possible to set exceptions for folders and files without using the interface?

2

Hello Vlad,
Thank you for reaching AVG Community Support Forum.
We understand your concern regarding accessing the interface. 
We regret to inform you that it is not possible to add exceptions without opening the interface. If the interface is not working, we request you to try repairing the application and check futher. For step by step instructions, please refer the below article:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=repair-avg-antivirus&q=repairing+antivirus&supportType=home)
Please feel free to contact us again if you need anything else.
Thank you for understanding!