The inability to open the phone

Mohamed, Please see your original posting (https://support.avg.com/answers?id=906b0000000bnxuAAA). Also please try keep whole conversation in one question/thread to speed up resolution. 
AVG Guru

Please help
Where I am you change the sim card and password are aware of them and I did each time you enter the password benefit as mis please capitalizing as soon as the phone is not working properly integrated 

Mohamed, Please see your original posting (https://support.avg.com/answers?id=906b0000000bnxuAAA). Also please try keep whole conversation in one question/thread to speed up resolution. 
AVG Guru