“The server you are connected to is using a security certificate that cannot be verified. The target

General discussion
3

Hi Carol,

You've reached the AVG community support forum.
We apologize for the inconvenience. We'll look into this and help you.
Firstly, could you specify how often and when you receive this message?
Do you receive it while trying to access your email?
Secondly, please share us a screenshot of this error message, so that we can check and help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.

1

Could anyone tell me how to get rid of this pop up…I am using Win
dows.
“The server you are connected to is using a security certificate that cannot be verified. The target principal name is incorrect.” The choices are to keep using the certificate Yes or No…makes no difference it still keep popping up.Thank you

2

Hi Carol,

You've reached the AVG community support forum.
We apologize for the inconvenience. We'll look into this and help you.
Firstly, could you specify how often and when you receive this message?
Do you receive it while trying to access your email?
Secondly, please share us a screenshot of this error message, so that we can check and help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.