Does everybody uses the chat support end up with agents that refuse to communicate no matter how or acknowledge a simple request like could you please allow attachments so I can give you a screenshot of my audit details and then they just flat out ignore it for 20 minutes in fact this acceptable behavior or other agents that end in the chat after you said something and they in the chat with I have not heard from you for seven minutes and the time stamps clearly say like the same minute they left was the same minute I spoke