There are no active components

Tony,
We apologize for the difficulties, we appreciate your efforts in trying to fix the issue. In this case, we request you to reinstall http://avgclick.me/howtoreinstallAVG your AVG program to fix the issue. If the issue persists, please share us the screenshot http://avgclick.me/getscreenshot of that error message. We will check and help you further. Thank you!

All components are listed as unknown. I try to update and am told "An error occurred when saving the configuration: Connection is off-line." I downloaded the updates from the download web-page and when I try to update from the directory, I get the same message. Any ideas?

Tony,
We apologize for the difficulties, we appreciate your efforts in trying to fix the issue. In this case, we request you to reinstall http://avgclick.me/howtoreinstallAVG your AVG program to fix the issue. If the issue persists, please share us the screenshot http://avgclick.me/getscreenshot of that error message. We will check and help you further. Thank you!

Tony, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru