I have the same problem
I'm having the same issue with pop ups from AVG which are driving me nuts.
I started having the same problem today. It happens when my email client Thunderbird is running. It pops up with a new file that is says is in quarantine every 5 seconds or so. See attached screenshot with two of the popups.
When I check quarantine, it is empty. When I close Thunderbird, the pop ups stop. They start up agin as soon as I restart Thunderbird.
The popups all have different file names that AVG is saying are a threat. I am suspicious this is a scam gone wrong by AVG in an attempt to justify its existence on customer's computers or to upsell them on paid packages. If I cannot find a solution to this asap I will be uninstalling AVG and switching to another virus scanner. There is no way my computer could be having that many viruses or infected emails coming in! I don't believe it!
Hello Imraan,
Could you please send the screenshot of your pop up messages you are getting so that we can assist further?
Also, please do let us know when you are getting this pop ups in your computer.
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
[-------------------------------------------------------------------------------------------------]
"AVG AntiVirus Free (X)
Threat secured!
We've safely locked this file in your quarantine.
URL:Mal
in http://hofucuqu.com/
...\PROGRA~2\COMMON~1\Fadik\updtask.exe
[-------------------------------------------------------------------------------------------------]
Imraan, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
I started having the same problem today. It happens when my email client Thunderbird is running. It pops up with a new file that is says is in quarantine every 5 seconds or so. See attached screenshot with two of the popups.
When I check quarantine, it is empty. When I close Thunderbird, the pop ups stop. They start up agin as soon as I restart Thunderbird.
The popups all have different file names that AVG is saying are a threat. I am suspicious this is a scam gone wrong by AVG in an attempt to justify its existence on customer's computers or to upsell them on paid packages. If I cannot find a solution to this asap I will be uninstalling AVG and switching to another virus scanner. There is no way my computer could be having that many viruses or infected emails coming in! I don't believe it!
Hello Imraan,
Could you please send the screenshot of your pop up messages you are getting so that we can assist further?
Also, please do let us know when you are getting this pop ups in your computer.
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Hi Imraan,
We apologize for the inconvenience and to fix the issue please try to follow the below steps.
Open AVG->Open Internet Security->Go to menu->Settings->General->the please check the option "scan for any potential Unwanted Application(PUA's)"
After doing this, If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.
User Greet De Doncker has posted their own topic (https://support.avg.com/answers?id=9060N000000UDeyQAG).
AVG Guru