Thanks for the answer.
I did the repair and there's no longer 3 AVGUI.exe, there are two now. Is that right or should I uninstall?
I have 4 AVGUI.exe processes running. I know the default solution is always to "uninstall/reinstall", but this was a fresh install of AVG. Previously AVG had been removed via the AVG Clear tool. I had reported to you via the bug report feature that AVG was causing Google Chrome to briefly freeze on a frequent basis, so in AVG's "troubleshooting" settings, I disabled "Enable hardware-assisted virtualization" and restarted my PC, which seemed to help. However, it still seems to freeze occasionally. I don't know if that's related to the 4 AVGUI.exe processes or not. The AVG developers need to look into these issues. Please pass this information along to them. Thank you!
Hi, since the last update i noticed that there's more than one AVG task running and i'm wondering if that's ok?.Here's how it shows up.
I've also tried to uninstall the program using the remover tool but it hasn't worked thus far. I can't do a manual uninstallation also, the process gets stuck at "Calling named action: AcsCleanupSnx". I just want to know if this is ok or should i try to uninstall then reinstall the program?
Thanks.
I have 4 AVGUI.exe processes running. I know the default solution is always to "uninstall/reinstall", but this was a fresh install of AVG. Previously AVG had been removed via the AVG Clear tool. I had reported to you via the bug report feature that AVG was causing Google Chrome to briefly freeze on a frequent basis, so in AVG's "troubleshooting" settings, I disabled "Enable hardware-assisted virtualization" and restarted my PC, which seemed to help. However, it still seems to freeze occasionally. I don't know if that's related to the 4 AVGUI.exe processes or not. The AVG developers need to look into these issues. Please pass this information along to them. Thank you!
We request you to run the tool again and if you receive any error message at the time of uninstallation, please share us the screenshot of it.
Refer to this article to take a screenshot.
Thanks in advance.
Hello Adam,
Thaank you for getting back to us. Could you please write back to us through your own separate post? So, we wil check the account and escalate the issue to the next level team. Keep us updated.
You're most welcome, Jack.
Feel free to write back to us for further queries.
Hello Jack,
We apologize for the inconvenience. We'll help you sort this.
We suggest you to repair your AVG Antivirus Free to fix the issue.
Refer to this article to repair your AVG AntiVirus Free.
After the repair, restart your computer. Wait for a few minutes after the restart and check if the issue still persists.
If the issue still persists, we request you to uninstall your AVG Antivirus Free using our Clear tool.
Keep us posted.
Ok, thank you so much for the help!
Thanks for the answer.
I did the repair and there's no longer 3 AVGUI.exe, there are two now. Is that right or should I uninstall?