TLS-Handshake not working with web-protection!

AVG Protection
5

Hello Guenter,

I understand the inconvenience. I would request you to update your browsers and repair AVG Free Antivirus http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.

If the issue persists, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the TLS Handshake error message to assist further.

1

Activating the web-protection in AVG free antivirus results in web-browsers (Chrome, Firefox) showing "TLS-Handshake with www... is running" and the web-page is not shown. The TLS-Handshake does not work anymore. This is poor.

Deactivating the web-protection results in working handshake and everything is fine.

I think AVG should care for this not working functionality.

4

Thank You Bhuvaneswari for fast responding.

The repair of AVG Free Antivirus worked well and the problem is solved. Thank you very much!

Best regards

Guenter

2

Hello Guenter,

I understand the inconvenience. I would request you to update your browsers and repair AVG Free Antivirus http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel and then check the status.

If the issue persists, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the TLS Handshake error message to assist further.

3

Guenter, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru