Hello Manuel,
Thank you for contacting AVG Community Support.
I apologize for the confusion and frustration you’re experiencing. I completely understand how this situation can be concerning, especially when you’ve already purchased protection.
To better assist you, could you please provide some additional details:
1. In which AVG program are you seeing this message about being tracked?
2. On which device and operating system are you encountering this issue?
3. Have you successfully activated your subscription?
4. If possible, could you provide a screenshot of the popup you’re seeing?
Once we have this information, we’ll be able to investigate further and help resolve the issue.
Thank you for your patience, and we look forward to your response.
I do not understand, i buy all kinds of protection from your company and still I keep getting a message that I am being tracked and need to buy more protection, what in the world am I buying from you?
Hello Manuel,
Thank you for contacting AVG Community Support.
I apologize for the confusion and frustration you’re experiencing. I completely understand how this situation can be concerning, especially when you’ve already purchased protection.
To better assist you, could you please provide some additional details:
1. In which AVG program are you seeing this message about being tracked?
2. On which device and operating system are you encountering this issue?
3. Have you successfully activated your subscription?
4. If possible, could you provide a screenshot of the popup you’re seeing?
Once we have this information, we’ll be able to investigate further and help resolve the issue.
Thank you for your patience, and we look forward to your response.