Hi Sergey,
The support through this channel is provided in English.
You have been charged RUB 1,908.00 for the renewal of AVG TuneUp Multi-Device due to auto renewal service enabled for its first purchase.
We have already initiated refund for it as per the ticket that you submitted through online form.
You will get the refund credited within 7 business days.
Thank you.
Здравствуйте,26.03.2021г. с моего счёта были списаны средства в размере 1908 рублей за продление подписки AVG Technologies. Своего согласия я на данную услугу не давал,на каком основании произошло списание моих денежных средств?Прошу отключить продление подписки и вернуть мне денежные средства
Hi Sergey,
The support through this channel is provided in English.
You have been charged RUB 1,908.00 for the renewal of AVG TuneUp Multi-Device due to auto renewal service enabled for its first purchase.
We have already initiated refund for it as per the ticket that you submitted through online form.
You will get the refund credited within 7 business days.
Thank you.