Hello Ирина,
Thank you for contacting AVG Community support.
The support for this channel is available in English. Please use a translator (for example, http://translate.google.com/) to read our reply.
We will definitely help you with the card deletion request.
We have escalated your request for deleting the card details to the concerned team to avoid renewal attempts.
They will reach you through email.
Upon checking through your account, we could see that your order is in open status and will not complete until you make the payment. If in case the amount is deducted, it will be automatically refunded back to you.
Thank you for your understanding.
Давно не пользуюсь этой программой.Вроде бы отписалась от нее,но вчера пытались автоматически продлить подписку.Как мне отвязать банковскую карту?
Hello Ирина,
Thank you for contacting AVG Community support.
The support for this channel is available in English. Please use a translator (for example, http://translate.google.com/) to read our reply.
We will definitely help you with the card deletion request.
We have escalated your request for deleting the card details to the concerned team to avoid renewal attempts.
They will reach you through email.
Upon checking through your account, we could see that your order is in open status and will not complete until you make the payment. If in case the amount is deducted, it will be automatically refunded back to you.
Thank you for your understanding.