I’ve been subscribing to AVG for years, and trusting it. It kept on getting me to buy new products, and I kept on buying them, but I wasn’t really paying close attention because I was having health problems. Then last fall, I realized it had double charged me for Multidevice - once in October and once in December. I thought it was an innocent mistake, but I’ve spent hours trying to get a refund. Can’t be done. Then I realized that they were going to keep double- charging me for those every year. I’ve tried to unsubscribe. Can’t be done. You click unsubscribe, and it ignores you. In the past, I’ve also been subscribed to things I didn’t want: they subscribe you and then say you can unsubscribe, but you can’t. So you give up and just accept it. Just this week, it tried to subscribe me to something I didn’t want - next payment due December 31, 1969. Yes, 1969.I used to subscribe to it but then stopped, so it started me again against my will. Luckily, it failed because my payment information has changed, and my Visa reported a suspected scam. I now think that AVG, the company I have trusted for years, is totally untrustworthy, and I don’t know how to get it to stop charging me for things I don’t want. Is there a support group for this? All I can do is keep a close eye on the payments I’ve already made and report them to Paypal if they don’t stop, but they obviously won’t refund me for what they have double-billed..
Give them a shout on either facebook messenger or X, it’s the only way to get a hold of them