my netbook got infected with the tr/crypt.zpack.gen4 i ran rootkit and malware scan and it found several viruses. then it said it was repairing my device. the repair never completely finished running after 8+ hours, so i stopped it. it doesn't show any viruses now in the scan, so it doesn't offer to do a repair now. but when i boot, i get a message: regsvr32 is my netbook repaired or is there a damaged file and if so, how do i repair it and are the viruses completely gone now? thanks for any help.
Hi Carol,
Sorry to hear your news, can you try creating a Rescue CD and scanning your machine with the CD or USB drive? Steps to create either are available here: http://www.avg.com/us-en/avg-rescue-cd
The Rescue CD with scan your netbook before it launches any of the major Windows services
Hi Carol,
Sorry to hear your news, can you try creating a Rescue CD and scanning your machine with the CD or USB drive? Steps to create either are available here: http://www.avg.com/us-en/avg-rescue-cd
The Rescue CD with scan your netbook before it launches any of the major Windows services