I have full AVG Internet Security and AVG Secure VPN subscriptions
Recently I am getting a AVG message saying my computer has a tracking cookie on it.
To resolve it I must purchase another AVG product.
How can Tracking Cookies not be part of an AVG Internet Security Package.
If this is the case I will not be renewing my subscription.
Please advise.
Thanks.
Robert
Hello Robert,
We apologize for the inconvenience caused. We'll certainly clarify this for you.
Initially, we'd like to inform you that the pop-up you're referring to, is a promotional campaign/advert for our AVG AntiTrack program.
Your AVG Internet Security is a protection program that helps us protect your computer against viruses & malware, keeps your emails secure, protects your personal files, passwords, and webcam from hackers, and lets you shop and bank online without worry.
Whereas, the AVG AntiTrack AVG AntiTrack is a privacy application designed to keep your identity safe from the latest online tracking techniques, and protect your system privacy.
AVG AntiTrack injects fake information into the data that makes up your digital fingerprint.
If you're interested, you can choose to purchase the AVG AntiTrack.
Else, please follow the below steps to disabled adverts in your AVG Internet Security:
AVG Internet Security > Menu > Settings > General > Personal Privacy > Offers > kindly disable/uncheck the following options under 'Offers':
- Share app-usage data with AVG so we may offer you upgrades or our other products.
- Share app-usage data with AVG so we may offer you 3rd party products.
Once you've disabled the above options, restart your computer once & check if the issue persists.
Thank you for understanding. Keep us updated.