Avg did a transaction without my autorisation. Here's the detail:
February 16, 2019 DRI*AVG TECHNOLOGIES |
$98.97 |
February 16, 2019 DRI*AVG TECHNOLOGIES |
$98.97 |
Hello Jean-Marc,
I will help you with the necessary information on this charge.
I see from your record that you have been charged for the automatic renewal of AVG Ultimate.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We understand that people may overlook these things, and emails might end up in spam folders. So we sincerely apologize if you didn’t know that you’d subscribed and that we’d be charging you again to extend your subscription.
How would you like to proceed with this renewal?
Hello Jean-Marc,
I will help you with the necessary information on this charge.
I see from your record that you have been charged for the automatic renewal of AVG Ultimate.
This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We understand that people may overlook these things, and emails might end up in spam folders. So we sincerely apologize if you didn’t know that you’d subscribed and that we’d be charging you again to extend your subscription.
How would you like to proceed with this renewal?