Hi Audrey,
We will help you to activate your subscription on your other device.
As you have purchased AVG Antivirus Pro for Sony, it is only possible to activate this subscription on Sony device. So please make sure that you use the Sony manufacturer phone to activate this subscription.
To activate this subscription on another Sony device, please use the same email address to login to the Google play store and download AVG Antivirus Pro.
If you have a different manufacturer please get the refund for this subscription and purchase AVG Antivirus Pro for all devices from Google play store.
AVG mobile products won't be displayed on the AVG My account.
Thanks,
Vishnu Vardan
Hi this is my first post I have to say im a self taught mobile and tablet user aged fifty three so please instruct me in simple twrms thanks! Lol.I Purchased Avg pro for my xa1 then a week later decided to upgrade my mobile,however I have tried everything to transfer Avg over to my new device nothings worked so far.I logged in to my Avg account,and its not detecting my subscription,and says ive no recent orders.
I upgraded to pro via the free app!
Hi Audrey,
We will help you to activate your subscription on your other device.
As you have purchased AVG Antivirus Pro for Sony, it is only possible to activate this subscription on Sony device. So please make sure that you use the Sony manufacturer phone to activate this subscription.
To activate this subscription on another Sony device, please use the same email address to login to the Google play store and download AVG Antivirus Pro.
If you have a different manufacturer please get the refund for this subscription and purchase AVG Antivirus Pro for all devices from Google play store.
AVG mobile products won't be displayed on the AVG My account.
Thanks,
Vishnu Vardan