Transferring to new lap top

AVG Protection
3

Hello Derek,

We apologize for the inconvenience.
Did you try to uninstall and reinstall google authenticator app and then check for the issue?
Also request you to reset your AVG My Account password.
Thank you and please keep us updated.

1

I am trying to transfer AVG to my new laptop but the system will not let me set up the two-step verification. I continue to put in the 6 digit number on google authenticator but the system says it's wrong every time

2

Hello Derek,

We apologize for the inconvenience.
Did you try to uninstall and reinstall google authenticator app and then check for the issue?
Also request you to reset your AVG My Account password.
Thank you and please keep us updated.