Trasfer Tune up and Internet Sectuity Licenses

Rachael, Have a look @ this article (http://avgclick.me/LicenseTransfer).
AVG Guru

HI,

I bought and istalled both AVG Tune UP and AVG Internet Security but am changing laptops. I have de installed them from one laptop but cannot install in the new laptop - error message says "invalid license code"  Could somebody please advise what I have done wrong.
Rachael, Have a look @ this article (http://avgclick.me/LicenseTransfer).
AVG Guru
Hi Rachael,
We apologize for the inconvenience. I would suggest you to ignore the message and type the entire license number.  Please feel free to contact us for further assistance.
Thank you