Running AVG Clear Tool and re-installing AVG Free appears to have fixed the problem. Thanks for your help.
I have been using AVG Antivirus Free for Windows for some years but just recently it has been saying “Your Internet Security trial has expired”. I have tried following the instructions on “Removing AVG trial message and continuing with free protection”, i.e. uninstalling AVG then downloading and installing AVG Free, but it then only does one scan before once more saying “Your Internet Security trial has expired”.
Could someone please tell me how I can get back to using AVG Free.
Thanks for your help.
Roger,
We regret the inconvenience caused and appreciate your efforts.
Have you logged in using your email address and password after each re-installation?
We request you to download and install AVG Antivirus free without entering your email and password.
If the issue persists, share the screenshot https://support.avg.com/SupportArticleView?l=en&urlName=How-to-create-a-screenshot&supportType=home of that trial expired message to check and assist you further.
Roger, Your screenshot is visible on the Community.
AVG Guru
Running AVG Clear Tool and re-installing AVG Free appears to have fixed the problem. Thanks for your help.
To make certain I have just uninstalled AVG free then downloaded and reinstalled it without entering my email and password. The result is still the same, i.e. “Your Internet Security trial has expired”. I have taken a screen shot which I will try to attach.
Roger,
Thank you for your valuable efforts and for screenshot.
We have sent you an email instruction to proceed further. Please check your email and revert to us if you need further help.
Roger, If appplicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru