Peter, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!. Please try to keep the whole conversation in one question/thread to speed up resolution. Other Peter Clark posting (https://support.avg.com/answers?id=906b0000000bm3qAAA).
AVG Guru
Peter,
Thank you for the information.
In this case, we would request you to run AVG remover tool to completely remove AVG 2015 and then re install 2016. Once you done with this please scan your system completely using new AVG program.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallAV .
Please feel free to get back to us for further assistance.
Thank you.
I have just used the Remover tool and deleted it! When complete I carried out a ccleaner registry check and it brought up a large amount of AVG errors; what should I do? Fix them or leave them? I thought the Remover Tool would completely remove AVG.
I have attempted to remove a Trojan Horse which AVG says is in SystemAgeDetect.jse; following instructions given by support.
This was not sucessful!
The only program of the many I have attempted, which shows any sign of this virus is AVG. The virus is detected at all times, states that it has been removed and then appears on the next scan.
Hello Peter,
We are sorry to know about the inconvenience caused. I really appreciate your efforts to resolve the issue. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.
Peter, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!. Please try to keep the whole conversation in one question/thread to speed up resolution. Other Peter Clark posting (https://support.avg.com/answers?id=906b0000000bm3qAAA).
AVG Guru
This is a breakdown of the Registry errors:
Missing shared DLL X 7
Active X/COM Issue x 2
Missing Typelib reference x 3
Application Paths Issue x 1
Installer Reference Issue x 13
Invalid FirewallRule x 8
Missing MUI reference x 2
What is going on?