Trojan horse Generic_r.FCF keeps returning on numerous programs after AVG removal

Viruses & Threats
5

Not a problem and thank you for your understanding, Rose. Please contact us back should you need any further assistance.

6

Hello Avinash,

Thanks for the quick answer.

I do not think this is a good solution as my computer AVG programme updates several times a day which I believe keeps me on a par with current protection.

As I have full AVG protection for four computers for another two and a half months, I purchased two year cover, I do not feel that having to buy more protection before my two year period ends is encouraging.

Am I to understand that my present cover is now inadequate or not up to keeping me safe?

Rose

1

Following scheduled scans and manual scans I keep getting Trojan horse Generic_r.FCF. which is then removed by AVG.

It returns on every scan and usually lists 7-9 programes where it has been found.

Could anyone please advise how to get rid of this permanently as I am afraid to use computer for most things. Husband's lap top has also got this same problem.

We both have AVG 2013 installed.

Thanks for reading.

2

Hello Avinash,

Thanks for the quick answer.

I do not think this is a good solution as my computer AVG programme updates several times a day which I believe keeps me on a par with current protection.

As I have full AVG protection for four computers for another two and a half months, I purchased two year cover, I do not feel that having to buy more protection before my two year period ends is encouraging.

Am I to understand that my present cover is now inadequate or not up to keeping me safe?

Rose

3

Not a problem and thank you for your understanding, Rose. Please contact us back should you need any further assistance.

4

Hello Rose. Sorry to hear about that. I would request you to upgrade AVG to latest version and then run a full computer scan. T upgrade AVG, please have a look at this article http://avgclick.me/UpgradeToLatest . Thank you.