Trouble adding an extra device to my AVG Ultimate (Multi-Device)

AVG Protection
3

Hi Rosa,

We're sorry for the inconvenience. We'll certainly look into this and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

1

Dear AVG Team, I am finding it impossible to add an extra device (my husband's computer) to my AVG Ultimate (Multi-Device) product. You can download it onto 10 devices and I am only currently using it on 2 others. I have always being able to enter the activation code on my husband's computer on previous years without any trouble whatsoever. I have tried various ways to do so but so far I have been unsuccessful! Please, could you advise me what to do? I have recently renewed this product. I have been using AVG products for a long time. Kind regards.

2

Hi Rosa,

We're sorry for the inconvenience. We'll certainly look into this and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.