Trouble shoot a document

Hi Alexander,

We are sorry to hear this.

We will help you to resolve the issue.

Please share us the screenshot of the Sensitive message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

I have windows 7 and I have a document both downloaded and on desk top that windows says it cannot find when I click on it and try to open it either from my download file or the desk top. Never had a problem for so many years. AVG says the sensitive documented is protected.

Hi Alexander,

We are sorry to hear this.

We will help you to resolve the issue.

Please share us the screenshot of the Sensitive message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.