Trusted Programs - email blocked by firewall

AVG Protection
4

Hello Gillian,

I apologize for the inconvenience. Please follow the instructions to change the Firewall settings : Open AVG Zen -> Internet Security -> Click on Menu in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from Public to Private and check the status.

1

Hello, the firewall is blocking me from sending e-mails (tested by switching off firewall. Thunderbird sent the message successfully). It has been suggested that I delete Thunderbird from my trusted programs, then manually add it back. When can I find the list of trusted programs. It isn't obvious from the software and I've not found any hints from the AVG site

2

Hello Bhuvanesari. Thankyou for your help. the problem is now fixed.

3

Hello Gillian,

I apologize for the inconvenience. Please follow the instructions to change the Firewall settings : Open AVG Zen -> Internet Security -> Click on Menu in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from Public to Private and check the status.