Trying to activate AVG PC Tuneup that I downloaded last week

Hello Nancy,
We are sorry to hear that you are unable to activate the AVG PC TuneUp installed. Please do not worry, we have emailed you the steps to activate AVG PC TuneUp in your computer. Please follow the same and check if you are able to activate this program. If you still have any issue, you can always contact us.
Thank you

Good morning,
I downloaded AVG PC TuneUp last week. My PC shut down with a power failure before I could put in my activation number. I have tried a couple time to go to the activation page but I am not getting there to enter in my activation number. I keep getting emails stating I need to activate product.
I am deaf so I can't call and discuss this problem.

Hello Nancy,
We are sorry to hear that you are unable to activate the AVG PC TuneUp installed. Please do not worry, we have emailed you the steps to activate AVG PC TuneUp in your computer. Please follow the same and check if you are able to activate this program. If you still have any issue, you can always contact us.
Thank you