Trying to connect my pc..jut joined

Hello Teresa,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to connect your Laptop. We'll certainly check and help you out.
Could you please elaborate your issue little more?
Are you trying to connect two PCs? or Are you trying to install AVG on your PC?
Please let us know, which instructions you have followed?
If possible, please share the screenshot of it. It would help us to understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here. (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

Thank you and keep us updated.

hello   I just joined AVG and have foll0wed the directions but it seems my laptop in not connected…what am i doing wrong…not a great computer person

Hello Teresa,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to connect your Laptop. We'll certainly check and help you out.
Could you please elaborate your issue little more?
Are you trying to connect two PCs? or Are you trying to install AVG on your PC?
Please let us know, which instructions you have followed?
If possible, please share the screenshot of it. It would help us to understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here. (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

Thank you and keep us updated.