Malc, Do you have SP3 & SSE2?.. Have a look @ this AVG article (http://avgread.me/1Ewajhi).
AVG Guru
Hi any help appreciated :
whilst installing, as an added device, on an old windows' XP home' machine I get the report AVG has encountered an unexpected error : code 0xc007001d. Whilst this isn' the main computer in use on my home network it would be nice to replace the free AVG with the paid version I use on the other computer.
Thanks
Malc
Hello Malc,
Thank you for the information. Please run AVG Clear tool and AVG Remover tool to remove AVG traces using the below instructions.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
6 Run the downloaded tool and follow the instructions displayed on your screen.
7 Your computer will be restarted automatically.
After reboot, Open C drive and delete "AVG Remover" folder, also delete "AVG" folder in "Program files (x86)" in C Drive.
Use the link to install AVG Internet Security unlimited: http://avgread.me/1FKGRZI
Thank you.
Malc,
Please confirm whether you followed the steps in previous post to remove AVG traces completely. If not, please try to follow them and then reinstall AVG free Anti virus in your PC.
Thank you!
Thanks Alan Yes SP3 is installed on the XP machine