Bernie, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Bernie,
We regret for the inconvenience caused. We have sent you an email to reset the password for AVG My Account. Please check whether you have received the email to reset the password for AVG My Account.
Also, please try to login to the AVG My Account in another browser and check whether you still face any issues.
Could you please send the screenshot of your error messages so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Yamuna,
AVG Customer Care.
Says I have incorrect log in details, so I try to change password, won't let me in there either. Says I have already performed this. So i'm unable to access my avg products on my new pc
Bernie, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Bernie,
We regret for the inconvenience caused. We have sent you an email to reset the password for AVG My Account. Please check whether you have received the email to reset the password for AVG My Account.
Also, please try to login to the AVG My Account in another browser and check whether you still face any issues.
Could you please send the screenshot of your error messages so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Yamuna,
AVG Customer Care.