Trying to run Smart Scan

AVG Protection
5

Hello James,

We are sorry to know this.
Have you made any recent change to your computer?
Is there any other AntiVirus program installed?
Did you try to repair AVG Internet Security and then check for the issue?
Here is the link to repair AVG Internet Security: https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Please keep us updated.
Thank you.

1

My opening screen shows that it has been 24 days since I last ran a scan on my computer, yet when I try to run Smart Scan, nothing happens.  Has anyone else had this trouble?  Does any one know how to get Smart Scan to run?  I would like to run scans every so often manually and not be totally dependent on automatic scans.

4

Thank you Sreenu!  I followed your advice and ran the repair and my program is up and running properly again!  Thank you!

3

Appreciate your efforts, James. We're glad to know that.
Thank you for updating the status. Have a great day. Stay safe!

2

Hello James,

We are sorry to know this.
Have you made any recent change to your computer?
Is there any other AntiVirus program installed?
Did you try to repair AVG Internet Security and then check for the issue?
Here is the link to repair AVG Internet Security: https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Please keep us updated.
Thank you.