Gee, Alan, do you think I maybe posted twice by accident? You are a bit hasty with the admonishments - I must assume you never make mistakes, lucky you. But thanks for screenshot info - I actually have a life and I am in the UK (don't know where you are) and it's after 9 and I have to be somewhere (and this avg purgatory has taken up time I shall never be able to reclaim) - but I will definitely get the screenshot up - and btw, apparently AVG is uninstalled - well, that's what it said…and yet…it's all still there popping-up in so many ways…and I can't install any other anti-virus protection because of the supposedly "uninstalled" AVG – anyway, off now, more later or tomorrow - I shall persevere.
To Babasupramanian - will contact later or tomorrow, thanks for help
Hello
I am trying to uninstall AVG free anti-virus protection - I keep being told that the uninstall has FAILED and that the internet is not connected - IT IS DEFINITELY CONNECTED!! and underneath that is the Error Code: 0xC0070643
I desperately want to uninstall AVG - mostly because I refuse to be continually tormented by the pop-ups -- PLEASE if anyone can help me find a way to do this - also to explain the internet connection mystery and the Error Code I would be so grateful.
Also, I've tried about 3 times to re-uninstall (all have failed) and yet I get a message saying I have to wait until it is finished uninstalling/changing AVG - even though this has "FAILED" every time - this is frustrating to say the least - I DON'T WANT AVG ON OR IN MY LAPTOP!!! HELP PLEASE....
Grateful for help
Jessica
Gee, Alan, do you think I maybe posted twice by accident? You are a bit hasty with the admonishments - I must assume you never make mistakes, lucky you. But thanks for screenshot info - I actually have a life and I am in the UK (don't know where you are) and it's after 9 and I have to be somewhere (and this avg purgatory has taken up time I shall never be able to reclaim) - but I will definitely get the screenshot up - and btw, apparently AVG is uninstalled - well, that's what it said…and yet…it's all still there popping-up in so many ways…and I can't install any other anti-virus protection because of the supposedly "uninstalled" AVG – anyway, off now, more later or tomorrow - I shall persevere.
To Babasupramanian - will contact later or tomorrow, thanks for help
Hello - I have tried to use the Remover Tool - it didn't work - tried 3 times - also forgot to mention that I also keep getting some kind of pop-up that says my Account Number (or something like that) is incorrect and to try again - so when I tried to follow instructions I was unable to get to the window under the Account number as my only option was to Leave AVG – the remover Tool did nothing but get me error messages or exit AVG - no luck, I'm afraid - having spent quite an infuriating amount of time trawling the internet in the search for a solution to the inability to uninstall, I noted that this seems to be a ubiquitous problem - so my only consolation at the moment is that I'm not alone in my quest and frustration…I hope someone can offer another answer?
Hello Jessica,
Sorry for the inconvenience caused.
We request you to try using our AVG remover tool.
1) To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
Please feel free to contact us should you need any assistance.
Hello - I have tried to use the Remover Tool - it didn't work - tried 3 times - also forgot to mention that I also keep getting some kind of pop-up that says my Account Number (or something like that) is incorrect and to try again - so when I tried to follow instructions I was unable to get to the window under the Account number as my only option was to Leave AVG – the remover Tool did nothing but get me error messages or exit AVG - no luck, I'm afraid - having spent quite an infuriating amount of time trawling the internet in the search for a solution to the inability to uninstall, I noted that this seems to be a ubiquitous problem - so my only consolation at the moment is that I'm not alone in my quest and frustration…I hope someone can offer another answer?
Hello Jessica,
We are sorry for the delay in responding. Could you please confirm if you were able to successfully uninstall AVG using "AVG Remover Tool"? Thank you.
If you are comfortable with using a different tool for uninstalling any program then I would suggest the revo uninstaller. you can download it from revouninstaller.com and just use the trial version
Jessica, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Also please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!.
AVG Guru
Hello Jessica,
Sorry for the inconvenience caused.
If you are getting as AVG license error popup from AVG then it is a known issue.
Could you please provide the screenshot of the popup so that we can proceed further in assisting you?
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1073t3Z and attach the image to this post and do let us know. Thank you.