On 03/02/2014 I has bought perpetual license of TuneUp Utilities 2014 Full Version License . Yesterday the program has complained that the license has expired. Even attempt to re-enter license key has failed, because license key is claimed expired.
Perpetual license doesn't expire, isn't it ?
Has I been cheated by AVG ?
AM 2.März2014 eine Full Version (KEIN ABO) gekauft und jetzt will es eine neuen Produktschlüssel. Die Software ist immer noch Version 2014 und nicht geupdatet.
We sincerely apologize for the delay, Gerhard.
We're still working towards fixing the TuneUp Utilities license issue.
However, since it's one of our older products, it will take a while for it to be fixed.
Meanwhile, your continued patience is very much appreciated. Or, you can purchase a new AVG TuneUp subscription from our sales team at a discount price.
You can use the below link to contact our sales team via live chat:
https://support.avg.com/support_sales_chat
Thank you for understanding in advance!
Hi Gerhard,
AVG support through Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate our replies & reply in your language.
We understand your concern.
TuneUp Utilities is an old product for which the support has ended since Dec 2016, which means there will be no more feature upgrades, no compatibility updates to support newer operating systems such as upcoming Windows 10 releases, no critical security updates and no customer support. The product has reached EOL (End Of Life).
We'd request you to upgrade to AVG TuneUp. Visit https://support.avg.com/support_sales?l=en to contact our sales team to know about latest offers or a possible discount to buy AVG TuneUp.
Meanwhile, we have escalated the case to our Senior team. They are investigating the issue further. We will get back to you with a solution to the issue.
Thank you for understanding.
Hi Gerhard,
AVG support through Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate our replies & reply in your language.
We understand your concern.
TuneUp Utilities is an old product for which the support has ended since Dec 2016, which means there will be no more feature upgrades, no compatibility updates to support newer operating systems such as upcoming Windows 10 releases, no critical security updates and no customer support. The product has reached EOL (End Of Life).
We'd request you to upgrade to AVG TuneUp. Visit https://support.avg.com/support_sales?l=en to contact our sales team to know about latest offers or a possible discount to buy AVG TuneUp.
Meanwhile, we have escalated the case to our Senior team. They are investigating the issue further. We will get back to you with a solution to the issue.
Thank you for understanding.
We sincerely apologize for the delay, Gerhard.
We're still working towards fixing the TuneUp Utilities license issue.
However, since it's one of our older products, it will take a while for it to be fixed.
Meanwhile, your continued patience is very much appreciated. Or, you can purchase a new AVG TuneUp subscription from our sales team at a discount price.
You can use the below link to contact our sales team via live chat:
https://support.avg.com/support_sales_chat
Thank you for understanding in advance!