TuneUp causing MSFS 2020 to freeze?

Hi Paul,

We are sorry to hear this.

We will help you to resolve the issue.

Did you get any message from AVG TuneUp during the startup?

Please check whether the MSFS program is under the background program of AVG TuneUp.

Open TuneUp -> Speed up -> Background

Keep us posted.

My problem is explained in the following post which was originally intended for the MSFS 2020 Groups in FaceBook.

Eureka - I think I've finally found the cause of the periodic failure to load experiences I've been having. I'll get the Monument Valley background followed by Checking for Updates and then the screen goes black except for the blue progress bar across the bottom which slowly, very slowly and steadily creeps to the right until it's about 80% done at which point it comes to a screeching halt and that's all folks! At this point I've found the only remedy is to do an uninstall, backing up the Community folder first, and then do a complete reinstall. Usually about once a week this happens.

Well today when I started my computer AVG TuneUp kicked in and did it's thing and when I then went to start MSFS I got exactly what I described above. I stopped to think - the last time this happened, a few days ago, I had deliberately run my maintenance programs including AVG TuneUp. So I strongly suspect that I have found the culprit. Now I just need to figure out how to stop this from happening. I don't want to dump AVG altogether - I very much like how it helps me maintain my computer health.

Any thoughts?

Hi Paul,

We are sorry to hear this.

We will help you to resolve the issue.

Did you get any message from AVG TuneUp during the startup?

Please check whether the MSFS program is under the background program of AVG TuneUp.

Open TuneUp -> Speed up -> Background

Keep us posted.