Hello Roger,
We understand your concern.
TuneUp Utilities is an old product for which the support has ended since Dec 2016, which means there will be no more feature upgrades, no compatibility updates to support newer operating systems such as upcoming Windows 10 releases, no critical security updates and no customer support. The product has reached EOL (End Of Life).
We'd request you to upgrade to AVG TuneUp. Visit Contact AVG Support - AVG Phone Number, and Chat Support to contact our sales team to know about latest offers or a possible discount to buy AVG TuneUp.
Meanwhile, we have escalated the case to our Senior team. They are investigating the issue further. We will get back to you with a solution to the issue.
Thank you for understanding.
Like several other people I would like to know why I am no longer able to access Tuneup Utilities 2104. I paid for perpetual use and have not chosen to upgrade.Under the terms of my purchase I should still be able to use the software but as of 1 Jan 2021 this no longer possible. Please restre my connection ASAP.
Yeah AVG will not help with this issue. They want you to buy the new crappier product so they deactivated the old software keys.
Don't bother with this company now. Total fraudsters!
They will NOT reactivate the old keys under any circumstances. Thats what they told me.
Avoid this company!
See (Perpetual license for AVG TuneUp 2014 claimed expired. (https://support.avg.com/answers?id=9065p000000PoVU))
Hi Ava,
Thank you for your kind gesture.
We are glad that you are happy with the AVG program.
Let us know, if you need further help.
Yeah AVG will not help with this issue. They want you to buy the new crappier product so they deactivated the old software keys.
Don't bother with this company now. Total fraudsters!
They will NOT reactivate the old keys under any circumstances. Thats what they told me.
Avoid this company!