Hi Susann,
Please accept our apologies for the inconvenience this has caused you.
Also, we appreciate your efforts in trying to attach a screenshot but we're unable to access it on our end.
If you suspect that this is a false-detection made by AVG, we'd request you to submit the detected website for false-positive analysising using this link.
Once you've submitted the false-positive report, our concerned team will analyze the website. If found harmless, they'll whitelist the website right away & update the status via email.
Thank you for understanding in advance!
Hello!
For a specific channel (only one so far, yes) I've got a blocked connection. This happened in Firefox today, October 22nd. Never happened before. It's the same channel/url I've visited before.
I am aware this is an issue people have had on and off for a long time. How can I get help to analyze/accept this threat if it's a possible false-positive?
Hi Susann,
Please accept our apologies for the inconvenience this has caused you.
Also, we appreciate your efforts in trying to attach a screenshot but we're unable to access it on our end.
If you suspect that this is a false-detection made by AVG, we'd request you to submit the detected website for false-positive analysising using this link.
Once you've submitted the false-positive report, our concerned team will analyze the website. If found harmless, they'll whitelist the website right away & update the status via email.
Thank you for understanding in advance!
We appreciate your effort, Susann.
The link is working from our side. We request you to use the false positive link on a different device and check whether you're able to access it.
Keep us posted.
Hi! Thank you for replying.
Unfortunately the link to the form doesn't work for me. I found it in another post and didn't work then either, which is why I made my own post. I get sent to your "end of the internet" 404 page and it claims the page does not exist. I've tried in in two different browsers, so I don't think it's on my end?
Sorry for the inconvenience but can I get more help?