Two computer licence - how to transfer to new computer

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3

Renee, You've actually posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS). Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-transfer-AVG-license-to-a-new-computer) from the correct area.
AVG Guru

5

Renee, Also this new form link (https://support.avg.com/support_contact_form) now exists to get email/chat/phone support.
AVG Guru

6

Thanks for the help and pointing me in the right direction. It looks like I have to uninstall on the old computer, and then install on the new one.

Renee

1

Hi there

I have a paid for AVG installation, with a licence for two computers. When I renewed, I installed it on my own laptop and our household tower PC. That tower  PC had now been replaced with a new laptop - so how do I move the second licence? Do I have to uninstall on the old computer, then install on the new computer? Or can I just install on the new one and that will over-ride the old one? Do I have to get another licence number? I could find no help at all on this issue in the AVG online documentation and am somewhat irritated that as a paying customer it appears the only way I can get help is to ask the user community (no disrepect intended to this eminent forum, but why can't i just mail AVG?)

Renee

4

Thanks for the help and pointing me in the right direction. It looks like I have to uninstall on the old computer, and then install on the new one.

Renee

2

Renee, Also this new form link (https://support.avg.com/support_contact_form) now exists to get email/chat/phone support.
AVG Guru