Hello Edward,
Thank you for contacting us with your concerns. We would like to inform you that the latest free version of AVG comes along with AVG Zen app included. You can remove an icon from system tray as described in below:
Right click on the taskbar at the bottom of your home screen.
Select Properties.
Then click on Customize and you can choose the action from drop down against each icon in the list.
Please, feel free to let us know if you require any further assistance.
Hi Avinash,
Do you mean that I am forced to put up with the overhead of AVG zen when I only fet the AntiVir protection in the free version ?
After selecting 'properties' as you describe above there is no option 'customize', so no drop-down menu, just stuff for taskbar display and to show/hide clock and to show/hide ledd frequently used icons in yhe system tray.
Although I have 2 AVG icons in the system tray one is for the "top level" Zen panel, which shows on item green, the other three in red, and the other covers antivir/computer, tune up and a couple of other things. These are all in red. On clicking the 'computer, this shows 2 things, and if I select antivir, and update I get an error, and it tells me I am not connected, and need to connect But I am at the time connected to the internet and can access other websites. How do I perform an ypdate of this ? What's happening here ?
20.January.2017
Hi Avinash,
Do you mean that I am forced to put up with the overhead of AVG zen when I only fet the AntiVir protection in the free version ?
After selecting 'properties' as you describe above there is no option 'customize', so no drop-down menu, just stuff for taskbar display and to show/hide clock and to show/hide ledd frequently used icons in yhe system tray.
Although I have 2 AVG icons in the system tray one is for the "top level" Zen panel, which shows on item green, the other three in red, and the other covers antivir/computer, tune up and a couple of other things. These are all in red. On clicking the 'computer, this shows 2 things, and if I select antivir, and update I get an error, and it tells me I am not connected, and need to connect But I am at the time connected to the internet and can access other websites. How do I perform an ypdate of this ? What's happening here ?
20.January.2017
I am running in this case wINxp 32 hOME
I am using avg free
it "updated " me to zen unknowingly and is unwanted
Only avg antivir is activated or whatever the term is
In my system tray I see two avg icons. Clicking on each brings up the avg zen panel in each case.
I presume that this means that I have two copies of the program runnung.
How do I terminate one of them ?
18.January.2017
Hi Avinash,
Do you mean that I am forced to put up with the overhead of AVG zen when I only fet the AntiVir protection in the free version ?
After selecting 'properties' as you describe above there is no option 'customize', so no drop-down menu, just stuff for taskbar display and to show/hide clock and to show/hide ledd frequently used icons in yhe system tray.
Although I have 2 AVG icons in the system tray one is for the "top level" Zen panel, which shows on item green, the other three in red, and the other covers antivir/computer, tune up and a couple of other things. These are all in red. On clicking the 'computer, this shows 2 things, and if I select antivir, and update I get an error, and it tells me I am not connected, and need to connect But I am at the time connected to the internet and can access other websites. How do I perform an ypdate of this ? What's happening here ?
20.January.2017
Hello Edward,
We are sorry to know that. It seems that the recent update have disabled some AVG service. To fix this issue, we suggest you to completely remove all the traces of AVG from your computer( http://avgclick.me/UninstallAVGAV ) and install the latest version from this link http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe .
Thank you
Hello Edward,
Thank you for contacting us with your concerns. We would like to inform you that the latest free version of AVG comes along with AVG Zen app included. You can remove an icon from system tray as described in below:
Right click on the taskbar at the bottom of your home screen.
Select Properties.
Then click on Customize and you can choose the action from drop down against each icon in the list.
Please, feel free to let us know if you require any further assistance.
Hello Edward,
We are sorry to know that. It seems that the recent update have disabled some AVG service. To fix this issue, we suggest you to completely remove all the traces of AVG from your computer(http://avgclick.me/UninstallAVGAV) and install the latest version from this link http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe.
Thank you