Two versions of Tune Up

Hello Jonathan,
I am sorry to hear this. I see that you have installed AVG Free Antivirus and TuneUp unlimited in your PC instead of installing AVG PC TuneUp. So please follow below instructions to remove AVG traces completely from your PC:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
To reinstall AVG PC TuneUp, please follow this article http://avgread.me/1ERJxSd .
Thank you.

I recently cancelled my sub to AVG Pro (due to the price increase from £25 to £69 per year) but KEPT my sub to Tune-Up - I have something like 159 days left of my subscription to it. 

AVG Pro obviously stopped working and required that I install either the free version or different virus software.However, it appears that doing this has caused my installation of Tune-Up to become confused. 

On the website under my subs it says I have both "AVG PC TuneUp" AND "AVG TuneUp FREE".

The free versions is blocking me from using the features of my paid version. 

Any suggestions to fix this? 

 

Jonathan,
Thank you for your efforts. I have sent an email to get in touch with our additional technical support. Please use the email instructions and get connected with them. They will resolve the issue in installing AVG PC TuneUp on your PC.
Thank you.

I tried AVG clear and AVG remover in safe mode and Web TuneUp is still there!

Hello Jonathan,
I am sorry to hear this. I see that you have installed AVG Free Antivirus and TuneUp unlimited in your PC instead of installing AVG PC TuneUp. So please follow below instructions to remove AVG traces completely from your PC:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
5. To run AVG remover tool please follow this link: http://avgread.me/1DEtNP0 .
To reinstall AVG PC TuneUp, please follow this article http://avgread.me/1ERJxSd .
Thank you.

Jonathan,
I apologize for the inconvenience caused. I have sent an email to get in touch with our additional technical support. Please use the email instructions and get connected with them. They will resolve the issue in installing AVG PC TuneUp on your PC.
Thank you.