Hi Suzanne,
We appreciate your efforts in working towards fixing the issue.
As we're uncertain about the exact troubleshooting steps that you've tried, we'd suggest you to check this article.
If you've already tried the steps mentioned in the above provided article, let us know.
After a windows 10 update my free AVG had a message - UI failed to load. I have tried to follow various instruction on the community page to rectify this but none have worked. I have a warning message saying I no longer have AVG protection. Please advise how I resolve this.
Hi Suzanne,
We appreciate your efforts in working towards fixing the issue.
As we're uncertain about the exact troubleshooting steps that you've tried, we'd suggest you to check this article.
If you've already tried the steps mentioned in the above provided article, let us know.