Hello Alan,
Sorry for the inconvenience caused. I guess in your case, you would have not uninstalled your previous AVG program while installing this AVG Ultimate program and that is the reason the old version got installed on this new one and it causing expiry popups. This can be easily resolved by using our AVG remover tool which will completely remove all the old and new program and the Zen interface of this AVG Ultimate program and after this you can install only the AVG Ultimate program from then you won't have any issue. Please follow the below mentioned instructions for that:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
I purchased Ultimate when I renewed last summer on a 2 year contract via Creative Mark. I Activated it ok and registered it with AVG and bought the reinstall cd. since Then I have been plagued by a black screen message from AVG telling me that various AVG apps, which I have purchased over many years
have expired and block my screen for hours on end and apparently forcing constant re-starts on me that I do not need. (same distinctive black and white rectangle with message) As you may know no licence number is issued for this particular app. But they will not accept this as an answer. I assume that they could be in some cases be talking about old purchases but can't see why this happens in this way.
Hello Alan,
Sorry for the inconvenience caused. I guess in your case, you would have not uninstalled your previous AVG program while installing this AVG Ultimate program and that is the reason the old version got installed on this new one and it causing expiry popups. This can be easily resolved by using our AVG remover tool which will completely remove all the old and new program and the Zen interface of this AVG Ultimate program and after this you can install only the AVG Ultimate program from then you won't have any issue. Please follow the below mentioned instructions for that:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
- Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate the AVG Ultimate program please follow the instructions mentioned in this link: http://avgread.me/19OHofR .
Please feel free to contact us should you need any assistance. Thank you.