Hello Ruben,
We regret the inconvenience caused. We would request you to remove previously installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Ultimate.
Note: If you have installed any other conflicting programs like AVAST, NORTON, McAfee or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
trying to uninstall AVG and then reinstall it. i keep getting an error; "service avg firewall AVGfws could not be stopped. Verify that you have sufficient privileges to stop system services." i need help
Hello Ruben,
We regret the inconvenience caused. We would request you to remove previously installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Ultimate.
Note: If you have installed any other conflicting programs like AVAST, NORTON, McAfee or KASPERSKY try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.