Unable access the internet

AVG VPN
4

Hello Bill,
You've reached the AVG community support forum.
We will certainly check and help you to resolve it. Please confirm whether you've a stable internet connection on your PC.

  • Does your PC connected by Lan cable or by wifi?
  • May I know the operating system of your PC?
  • We suggest you change the location of AVG Secure VPN servers and check if you experience the same.
  • Check if the kill switch option is enabled. If so, please disable it. To do that follow the below instructions :
  • Open AVG Secure VPN - Menu - Settings - Network security. 
After disabling the kill switch let us know, if the issue persist or not. 

Looking forward to hearing from you.
1

When I have my VPN switched on , I cannot access the Internet. ha
When I switch VPN off Ihave no problems.
This occurs on both my subscipions -  Laptop and desk PC.
Both are Windos 11
Any one else got this problem and if so how do I overcome this

3

Followed your advise and all is now ok
Many Thanks

2

Thank you for writing us back Bill,
I am glad to hear that after following the advice your issue has been resolved. If you need anything else at all, feel free to message me at any time. I’d be happy to help.

Thank you for your understanding.