Unable to access Com Port

HI,
Yesterday I installed AVG Ultimate with all the protections. I am running  application which required communication with an IP address through a computer COM port.  The application now flags and error message "cannot access com port access has ben denied".  The application was working before I installed AVG Ultimate.  Can anyone help?

Hi, John

We will help you in this.
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Hi, John

We will help you in this.
Could you share us the screenshot of the error message? 
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.