Unable to access website

Hello Jessie, 
Thank you for contacting AVG Community Support.
I understand that you are unable to access government related website. I will certainly help you with this. Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you are unable to access the particular website only or all other websites too?
Are you using VPN application in your device?
May I know if you try to access the website using different browsers?
Does a specific error message appear when you encounter this issue?
Please help us with the screenshot of the error message. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

I am unable to access a government website but my friend sitting here with her own laptop with AVG on it can. What is happening? We have the same settings. Don't know what to do. Any ideas?

Hello Jessie, 
Thank you for contacting AVG Community Support.
I understand that you are unable to access government related website. I will certainly help you with this. Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know if you are unable to access the particular website only or all other websites too?
Are you using VPN application in your device?
May I know if you try to access the website using different browsers?
Does a specific error message appear when you encounter this issue?
Please help us with the screenshot of the error message. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.